Privacy Policy

The following sets forth the privacy policy of Accor Services USA. (the “Company”) regarding submission of your personal information via this website. By using this website, you consent to the following terms of this Privacy Policy and acknowledge that the terms “you”, “your” and “user” as used herein refer to all persons and entities accessing this website on your behalf for any reason and the terms “we” and “us” refer to the Company.

1. Information Collection

In order to use the website and the Company’s services (the “Services”), a user must first complete and submit a profile form, including information such as name, valid e-mail address, telephone number and mailing address to which your orders are to be sent. This information is used by the Company for billing purposes, to complete orders, verify the identity of the user, contact the user if we identify any problems and periodically notify the user of ordering activities. We cannot process orders without having received this information. The Company may collect other data regarding your use of this website such as click-stream data, your IP address, access times and the referring website addresses. All of this information and other private information which the Company may from time to time require of you in order for you to participate in the Services are collectively referenced as your “Information”.

2. Modifications and Changes

We provide an easy way via an online employee account profile for users to access, correct, update or remove personal data that has previously been provided to us. You can review your information and make any necessary changes, at any time, by logging in to your account.

3. Use of Information Collected on this Site

The Company shall use all of your Information solely to facilitate the Services. The Company will not sell, share or rent your Information to others except that certain aggregated information (not linked to any identifiable individual) may be used for other Company purposes and may be shared with third parties. In addition, the Company may share your Information with entities with whom it has contracted to provide aspects of the Service or who otherwise perform functions on behalf of the Company to provide the Service such as its Internet hosting provider. The Company may also use your Information to send you additional information on products and services offered by the Company or related information from third parties, provided that you have given permission for such use in advance.

4. Protection of your Information

The company stores and processes your information in the Company’s safe dependable database on its computers, and protects it by maintaining physical, electronic and procedural safeguards in conformity with applicable US federal and state regulations. Your Information will be protected both on line and off line. All Company employees and contractors who have access to your Information shall be informed of the security and privacy obligations set forth in this Policy and shall be committed to complying with this Policy. The Company has implemented reasonable technical and organizational measures designed to secure your Information from accidental loss and from unauthorized access, use, alteration or disclosure. However, the Company cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your Information for improper purposes.

5. Permitted Disclosures

Notwithstanding Paragraph 3, the Company may disclose your Information in order to (a) protect the interests of the Company and participating transportation agencies, (b) protect the safety of the respective employees, customers and agents of the Company and of participating transportation agencies, (c) protect the respective property of the Company and of participating transportation agencies, (d) protect the property and/or the safety of third parties, (e) prevent a crime or protect national security, (f) assist with legal investigations, or (g) comply with the requests of government agencies, judicial process or other legal process requiring the production of such information. The Company may disclose and transfer Information to a third party who acquires the Company’s business operation, whether such acquisition is by way of merger, consolidation, bankruptcy or purchase of all or a substantial portion of the Company’s assets, provided such third party commits to complying with this Privacy Policy then in effect.

6. Surveys and Other Information Gathering Activities

From time to time, we may provide you the opportunity to participate in Company surveys and other information gathering activities to obtain information regarding the use of and possible changes to the Company’s services or website and the attractiveness of additional Company service features or new products or services. Participation in these surveys and activities is completely voluntary and you will usually be provided a choice to participate anonymously. Information obtained from such activities may be used by us to consider enhancements or improvements to the Services, for future product development or for other purposes pertaining to the Services or the Company’s business.

7. Links to Other Websites

The Company website may contain links to other websites over which the Company has no control. The Company is not responsible for the privacy policies or practices of other websites to which you choose to link from the Company website and the Company shall not be responsible for compliance with such policies or practices. You should review the privacy policies of those other websites so you can understand how they collect, use, share and protect your Information. This Policy applies solely to the information collected on this website and does not apply to any information collected by linked websites or the use of any your Information by any third party through such linked websites.

8. Public Areas of Website

Please remember that if you transmit or post any Information in any public areas of this website, such Information may be collected and used by others over whom the Company has no control. The Company is not responsible for the use made by third parties of Information you transmit, post or otherwise make available in public areas of this website.

9. Cookies

A cookie is a piece of data stored on a hard drive containing information about the user. We do not currently use cookies on our web site to obtain information about our users.

10. Children

This website is not intended for children under [18] years of age. The Company does not knowingly collect personal information from children under [18].

11. Referrals

If you elect to use the Company referral service for informing others about the Services or about our website, we ask you to provide a contact name and e-mail address. The Company reserves the discretion regarding whether to send the referred person information about the Company and /or the Services. The person referred may contact us to request the removal of their information from our database.

12. Changes to Privacy Policy

From time to time, the Company may effect changes to this privacy policy. We will post such changes on our homepage so our users are always aware of our most current privacy policy. Users can always refuse to accept the change to our privacy policy by terminating their use of the Services. Continuation of such use shall be considered acceptance of the change in the privacy policy.

13. Notify Us

If you have any questions or comments regarding the policy or if at any time you feel that we are not abiding by this privacy policy, you should contact us directly as follows:

Phone: (800) 531-2828
Fax: (857) 228-1414
Email: info@accorservicesusa.com
Postal Address: Accor Services USA
51 Water Street
Watertown, MA 02472