Commuter Benefit Specialists
Edenred USA focuses exclusively on creating commuter benefit solutions, so you know we’ve streamlined the process. Our extensive experience partnering with TPAs means that we understand the specific needs of TPAs of all sizes. Our depth of expertise regarding section 132(f) enables us to provide an in-depth understanding and thorough implementation of commuter benefits. Over the years, we have built partnerships with public transportation, vanpool, parking and bicycling providers all over the United States, so that your clients and their employees can have an easier, stress-free commute, while realizing substantial cost savings.
Simplify Your Client's Experience
By combining WiredCommute with your TPA core competencies, you receive the best-of-class solution. In combination with your existing enrollment site, this solution enables you to consolidate the benefits offered to your clients, enhance client relationships and provide a continuation of the user experience. With this solution, we offer white-labeling for you and your clients, enabling you to brand your online platform to your company’s brand, or that of your clients.
Guidance and Dedicated Customer Support
We provide extensive training to your team at the sales and operational levels. This includes weekly calls and walk-throughs to drive your objectives, facilitation of your administration of the solution, and assurance that your clients are making the most of the program. At the operational level, your dedicated account manager is there to help you with all of your support needs. We provide our TPA clients with a variety of support materials, technical spec documents and training on the online platform. At the client level, we act as Tier 2 customer support. Our Account Management team is available to assist you whenever you or your client has a question or concern with our solution. We want to ensure that you and your clients understand and are able to take full advantage of our commuter benefit solution.